The policy emphasizes communication with WinTax Filer for refund and cancellation inquiries and reserves the right to modify the policy with notifications to clients. The company aims to process approved refunds promptly, using the original payment method with potential deductions for associated fees. Clients are encouraged to review and understand the policy before engaging WinTax Filer’s services.
a. Refunds apply only to services purchased directly from WinTax Filer.
b. Eligibility for a refund is determined based on the specific terms outlined in your service agreement.
Timeframe for Refund Requests:
a. Refund requests must be submitted within 24 hours of the date of the service delivery.
b. Requests submitted after the specified timeframe may not be considered.
a. Certain services may be marked as non-refundable. These will be communicated at the time of purchase.
b. Any additional expenses incurred during the service delivery may not be eligible for a refund.
a. Cancellation fees may apply, and these will be communicated at the time of service agreement.
b. The amount of the cancellation fee may depend on the proximity of the cancellation to the scheduled service date.
a. Clients may request the cancellation of services by contacting WinTax Filer at firstname.lastname@example.org
b. Cancellation requests must be made within 3 days of the scheduled service delivery date.
a. To request a refund, clients must contact WinTax Filer with the relevant details of the service.
b. WinTax Filer reserves the right to assess the validity of refund requests and decide based on the service agreement.
a. Refund approval is subject to the terms and conditions outlined in the service agreement.
b. Once approved, refunds will be processed within 10-14 business days.
a. In some cases, WinTax Filer may offer partial refunds based on the nature of the service and any completed work.
Refunds will be issued using the same method as the original payment. Any fees associated with payment processing will be deducted from the refund amount.
Changes to the Policy:
WinTax Filer reserves the right to modify this Refund and Cancellation Policy at any time. Clients will be notified of any changes through the company’s official communication channels.
For refund and cancellation requests and inquiries, please contact WinTax Filer at email@example.com